Shipping Policy

Most goods are shipped out within 24 hours. We usually confirm the order by emailing a copy of the sales order. We don't bill credit cards until the item ships and at that time we issue an invoice and email the invoice which includes the tracking number the same day it goes out. Our default shipper is UPS Ground service. Upgraded service options are available. Customers can request that we use their shipping account number and the carrier of their choice. We can drop ship at the customer's request as well.

LTL shipments use different carriers depending on where the customer is. We always shop the best rate and check on the need for a lift gate. There is a fee for lift gate service and residential service. All Portable Vacuum Systems are shipped via freight line.